Terms and Conditions
1. Company Information
Strualcare is committed to providing high-quality and reliable menstrual care products. For inquiries or assistance, you can reach us at:
📧 Email: info@strualcare.nl
2. Orders and Delivery
- We aim to process and ship all orders within 3-7Â business days, unless stated otherwise.
- Delivery times may vary during holidays or due to unforeseen circumstances.
- Once shipped, customers will receive a confirmation email with tracking details.
3. Return Policy
- Customers may return their order within 30Â days of receipt.
- Returns must be in their original, unused condition and packaging.
- Return shipping costs are the customer’s responsibility unless the product is defective or incorrect.
- For return requests, contact us via email at info@strualcare.nl.
4. Payments
- Payments are securely processed through recognized methods such as iDEAL, PayPal, and credit card.
- All prices listed include VAT, unless explicitly stated otherwise.
5. Complaints and Disputes
- If you have a complaint, please contact us at info@strualcare.nl.
- We aim to respond to and resolve complaints within 2 business days.
6. Liability
- Strualcare is not responsible for delays caused by external delivery services.
- We are not liable for damages resulting from the improper use of our products.
7. General Terms
- By placing an order on our website, you agree to these terms and conditions.
- Strualcare reserves the right to amend these terms and conditions at any time without prior notice.